#39 Predicting auto loan defaults, 96 month terms, Vehicle affordability, Will repos keep rising? | Betty Jotanovic, President of Chrysler Capital and Auto Relationships at Santander

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In this episode, I'm speaking with Betty Jotanovic, President of Chrysler Capital and Auto Relationships at Santander.

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Topics:

(00:00:00) - Intro

(00:03:04) - Betty’s background and career

(00:09:47) - Distribution channels

(00:10:52) - Difficulty in signing up with new dealers

(00:12:23) - What makes an excellent dealership to work with

(00:15:28) - Quantifying risk

(00:16:21) - Auto loan and economic concerns

(00:24:28) - Quantifying risk on EVs

(00:26:25) - Repossessions and fraud

(00:30:37) - Balancing digital lending vs. having a physical presence

(00:33:05) - Embedded advantages to being vertically integrated

(00:34:46) - What do you do with all the loans once they’re issued?

(00:36:10) - Reacting to the changing nature of lending

(00:39:16) - Automating the lending business

(00:41:44) - Macroeconomic outlooks

(00:43:28) - Advice to dealers

(00:45:42) - Where to learn more

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